Our Consultation Methodology Explained

Discover the steps we follow to guide each client through the financial planning process. Our approach emphasizes clarity, transparency, and solutions suited to a diverse Australian audience, ensuring your experience remains collaborative and practical.

Meet the Team

Financial expertise and guidance

Natalie Turner

Natalie Turner

Senior Consultant

11 Years Consulting, planning

Education

Master of Applied Finance, University of Melbourne

Natalie has over a decade of experience delivering client-focused support in financial planning across Australia.

Experience

Acumen Advisory - Financial Consultant (6 years)
Evoke Partners - Advisor (4 years)

Skills

Listening Analysis Clarity

Methods

Client scenario analysis Outcome-focused reviews

Awards

Australian Compliance Award
Client Service Excellence
David Wang

David Wang

Financial Planner

8 Years Market analysis

Education

Bachelor of Commerce, UNSW Sydney

David brings a broad background in providing transparent, analytical consultations for clients Australia-wide.

Experience

Summit Advisory - Analyst (3 years)
Insight Group - Consultant (4 years)

Skills

Communication Research Problem-solving

Methods

Collaborative goal mapping Risk awareness checks

Awards

Professional Member FPA
Accredited Review Specialist
Alyssa Jensen

Alyssa Jensen

Consulting Associate

5 Years Client support

Education

Bachelor of Business, Curtin University

Alyssa is detail-oriented, delivering timely research and support for Australian clients undergoing the planning process.

Experience

Bridge Solutions - Client Support Officer (2 years)
Axis Advisory - Associate (2 years)

Skills

Attention Efficiency Support

Methods

Situation review Progress tracking

Awards

Client Service Award
Recognition for Process
Mark Evans

Mark Evans

Process Analyst

7 Years Process improvement

Education

Graduate Diploma in Finance, Monash University

Mark focuses on streamlining processes and improving transparency for all our client consultations in Australia.

Experience

FinWell Solutions - Analyst (3 years)
Prime Consult - Process Lead (3 years)

Skills

Transparency Efficiency Organisation

Methods

Workflow optimisation Service evaluation

Awards

Transparency in Service
Process Excellence Badge

Steps in Our Financial Planning Approach

Explore our collaborative method that emphasises your needs, clear communication, and measurable outcomes throughout your journey with our team.

Several days–weeks
1

Initial Consultation Scheduled

Start date
pending

We arrange a confidential session by phone or video, focused on learning about your goals and situation.

During this step, you and our consultant will discuss expectations, review objectives, and clarify the process structure. We encourage you to share any concerns so sessions can be tailored.

Progress 20%
1–3 days
2

Review and Scenario Analysis

Step two
in progress

Our team reviews your information and analyses potential approaches suitable for your circumstances.

Your details are mapped into practical scenarios, allowing clear discussion about available options. You’ll receive a progress update and have the opportunity to ask further questions.

Progress 40%
2–5 days
3

Feedback and Action Guide

Step three
in progress

We present findings and recommendations in a transparent, actionable format for your review.

Our consultant makes sure you understand every part of the review—highlighting options, their pros and cons, and key responsibilities for next steps. Adjustments can be made as needed.

Progress 70%
1–2 days
4

Ongoing Client Support

Ongoing
available

We offer continued assistance and regular review sessions upon request, ensuring you have the support you need throughout.

At this stage, you may contact our team any time for clarifications, updates, or to revisit guidance as your circumstances evolve. We aim to provide accessible support and updates.

Progress 100%
Days or weeks

Steps in Our Financial Planning Approach

Explore our collaborative method that emphasises your needs, clear communication, and measurable outcomes throughout your journey with our team.

Compare Our Approach vs Others

See how zantheriolum stands apart with clear, client-focused solutions.

Key Features
Core strengths
zantheriolum consultants
Clarity and transparency first
Others in market
Varying level of communication
Transparent communication
Direct reports on your queries
Australian compliance
Follows all legal guidelines
Personalised attention
Every session tailored to you
Ongoing support included
Reach out at any time
Feature count
4
0